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Swiss Chalet is a chain of Canadian family restaurants originally founded in 1954 in Toronto, Ontario. As of 2008, there are over 200 Swiss Chalet restaurants in Canada and the United States. It is a division of Cara Operations, which also owns the hamburger chain Harvey's; the two chains frequently share locations. The name Swiss Chalet originates from the design of its original restaurants, which featured exposed beam architecture in the Swiss chalet style.
The first location was at 234 Bloor Street West in Toronto and was in operation for 52 years. On September 10, 2006, this location permanently closed due to the construction of a condominium development and finally torn down in April 2009.
Swiss Chalet is best known for rotisserie chicken and smoked barbecue ribs[citation needed, which are served with such side dishes as french fries, baked potatoes, salads, rice, and vegetables. Chicken dishes are also served with Chalet Sauce, a dipping sauce that is somewhat similar to barbecue sauce gravy. Many locations have separate dining and take-out entrances. Sit-down, drive-through, take-out, and delivery services are available. In certain parts of Canada, online ordering is available. "Signature Swiss Chalet" sauce, gravy, and marinade is available as a powdered mix in Canadian supermarkets.
A popular item is its Quarter Chicken Dinner citation needed which features a leg or breast quarter piece of chicken with dipping sauce, a roll and a side dish. During the Christmas season, a modified version of this dinner is sold as the Festive Special, with stuffing, cranberries, and a chocolate product, originally a Toblerone bar but replaced by Lindt products, currently Lindor truffles, in the late 1990s. Swiss Chalet has also now expanded its menu to include stir fry, chicken spring rolls, and pierogies.
Major plans for expansion into the United States have been in discussion, with several new locations considered throughout Canada and the United States in the near future. The Swiss Chalet official website previously listed only two U.S. locations, both in the Buffalo, New York area; as of March 1, 2010, however, both Buffalo locations were closed. (The U.S.-based Boston Market chain, which itself briefly attempted a Canadian expansion, has a similar menu.)
A Swiss Chalet restaurant in Ft. Lauderdale, Florida (now closed). Most newer locations have a similar appearance.
Previously present in the province of Quebec as "Chalet Suisse," the chain has ceded that market to St-Hubert and Scores, while St-Hubert itself has now largely retreated from the rest of Canada, although Scores has expanded into Ontario recently. Manitoba and Saskatchewan do not have Swiss Chalet restaurants. Certain Harvey's locations in Quebec still serve Swiss Chalet products.
As of 2008, Swiss Chalet-branded items appear on Air Canada buy-on-board menus.